Escondido Auto Repair

Highly professional and ethical. Considering that I need a new engine for my Hyundai, I had a great experience. I was recommended to take my vehicle back to the dealership because the engine is still under warranty. Considering how much a brand new engine would cost, I was pleasantly surprised that they considered my warranty and recommended for me to return back to the dealership. My car was so badly damaged, they suggested that I have it towed back for safety. They were very kind and compassionate considering my safety and liability. While waiting they offered me water and even gave me a carnation flower. I am blown away by their expertise, professionalism, ethics, and hospitality. I highly recommend Grand Garage.

I would have needed to wait a few weeks to have some routine service on my car done if I had used my car dealer. I took my car to Grand Garage instead. They had all of the work done on time and for a very reasonable price compared to what I would have paid. I will be back.

Grand did a great job. Provided a shuttle to get me home while work done. Afterwards, gave me a text rundown of work completed and what likely needed in future. Made the usual unhappy experience a good one.

I have been a satisfied customer at Grand Garage for nearly 10 years now. I have had a variety of repairs done on my 16 year old truck over this time. Most recently I had to have exhaust/muffler repair and steering rack leakage fixed. The entire staff is friendly, courteous, and explains the nature of the repair very well. On every visit, they do a general inspection on my vehicle and let me know what issues could be coming soon. I have been extremely satisfied with the work as well, never needing to take the vehicle back because the repair was not done correctly. I highly recommend Grand Garage.

Ideal I've had the above items fixed or repaired over the past four years to my complete satisfaction. I have not needed to have items redone. David Loynd and his team are highly qualified auto techs. I would highly recommend this establishment to anyone. Bill Franklin

very professional

There's never a time when I've brought my vehicles there that I haven't felt comfortable that I'll not only know for sure that all has been repaired but I'll know that they haven't 'messed' with the vehicle to bring me back to have something that wasn't wrong needing to be fixed. When they discover something wrong (that perhaps you didn't know) they photograph it for evidentiary proof by sending you a link with the pictures and what exactly is wrong. Ryan, the service writer, explains clearly what the issue may should you have questions. I like that they take sample fluids from various reservoirs (brake, transmission, power steering, etc.) of the vehicle and compare how that particular fluid SHOULD ideally appear when it's healthy or has gone to the dark side. I visit the dealership only for factory recalls, now.

Excellent Auto repair shop, diagnosed the problem with my oil leak and repaired the problem. Would recommend them for any automobile related issues.